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YWAM Waarden

Privacy Statement Youth With A Mission NL

Why this Privacy Statement?

Youth With A Mission the Netherlands (YWAM NL) processes personal data. We do this

according to the European legislation for data protection. Starting May 25th 2018 this is the

General Data Protection Regulation (GDPR). This Privacy Statement is meant to inform you

about how we use your personal information and what are your rights.

To whom does this Privacy Statement apply?

This Privacy Statement applies to participants of our (training) activities, donors, people who

receive our newsletters and visitors to our websites.

What is our legal ground for processing personal data?

YWAM NL processes personal data and is therefore a ‘verwerkingsverantwoordelijke’. Our

legal ground consists of asking permission to involved persons for specific processing of

personal data. Besides, a part of our data processing is necessary for the general interest of

the involved person and/or because of legal requirements towards YWAM NL. For these

activities no specific permission is asked. We process also special/sensitive types of personal

data. The legal ground for this is that we are a religious charity organisation.

What personal data do we collect and how do we use this information?

- (Potential) participants of our (training) activities

We collect direct personal data like name, address, email address and phone number. This is

necessary for communication purposes, the financial administration and for your stay at our

properties. We also save this information in our CRM system (how we use CRM is explained

later). Every participant is also asked to sign our Child Protection Policy.

Depending on the type and length of a training activity, we also collect indirect and special

personal information like a personal picture, a testimony, information about allergies and other

medical information as far as is seen important to share by the applicant. This information we

use to be able to do a good review of the application and is also important for your stay at our

properties and for joining our activities. Our starting point is that we don’t want to ask for more

Privacy Statement, 2024information than necessary for the application and always with explicit permission of the

applicant. This also applies to the reference forms, where we receive information from third

parties about the participant. This information is only used related to the training where the

applicant applies for. If you successfully finish a UofN (University of the Nations) accredited

course, then this will be registered at the UofN.

- Donors

YWAM NL receives donations for general purposes and for specific projects in the

Netherlands and abroad. With every donation we receive a name and a bank account number.

This information is linked and saved in our financial administration. This in order to inform the

missionary who is in charge of the project, about which donations are received and from

whom. We also connect donations for general purposes and specific projects with the identity

of the donor. We add this information to our CRM system (how we use CRM is explained

later).

- Subscribers of our newsletters

In order to be able to send newsletters we save contact information of our subscribers (name,

address, email) in our CRM system. We send newsletters by mail and by e-mail. For our e-

mail newsletters we make use of a program that gives insight in the way e-mails are opened

and if people click on links in the email. This helps YWAM to optimize the information we send.

Do you not want to receive mail from us? You can unsubscribe anytime, see our contact

information below. To unsubscribe for our E-news, you can do that yourself online via a link in

the email. After that your data will be deleted.

- Visitors to our websites (ywamheidebeek.org, ywamamsterdam.com, ywam.nl)

With Google Analytics we analyze the way our websites are being used. The purpose of this is

to improve our websites. The following privacy measures were taken, related to how we use

Google Analytics:

● Google Analytics is only allowed to process your IP address anonymously

● Sharing personal data with Google is disabled, so information is not shared to third

parties

Besides, we use Google Grants for advertising purposes. YWAM Heidebeek uses anonymous

conversion tracking to monitor and improve our website and advertisements

If we make use of more or other cookies on our websites, we will ask permission for it.

The websites of YWAM NL possibly contain hyperlinks to other websites. YWAM NL is never

responsible for the privacy policy of a third party.

How do we use our CRM system?

As written above we collect contact information in our CRM system, received donations and

we save preferences or receiving newsletters. We use this information for the following

purposes:

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Privacy Statement, 2024● To be able to inform you (specifically) about our activities and ask you for financial

support.

● Donors can be thanked for their donations

● To gain insight in our support network and the connection with specific projects.

Data from this CRM database are not shared with others for commercial purposes.

How do we use photographic data?

Photographic data is produced by YWAM NL, in order to use this for publication in our

newsletters and for social media. Whenever we want to publish photographic material of

specific or easy recognizable persons, we will ask permission for it on forehand.

How long do we store your data?

We don’t keep personal data longer than necessary for the related purposes the data was

collected for. We do keep it as long as specific regulations require, and not longer than specific

regulations allow us. We don’t have a limit in how long we keep personal data in our CRM

system (alumni, subscribers of our newsletters). This information can be deleted or changed

upon request (see the next paragraph).

Viewing, changing or deleting your personal data

You can always ask us which information we have about you. Before we inform you about this,

we ask you to show proof of your identity.

You can request to change personal information we have about you by calling us or sending

us an e-mail (see contact info below).

You can also request us to remove your personal information, however this is possible to the

extent of the legal requirements we have to meet. If the specific information is processed by us

because of your permission, you can always cancel this permission.

Data Security

YWAM NL has taken technical and corporate measures to protect personal data against loss

or any form of illegal use. This is in order to make sure that personal data is only accessible for

staff who are authorized for it and that personal data is used only for the (related) purposes

they were collected for.

Changes in our Privacy policy

YWAM NL has the right to change its privacy policies. If you have questions about our privacy

policy, please contact us.

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Privacy Statement, 2024

Contact us

Our contact info for questions/remarks/complaints related to processing of personal data are:

Youth With A Mission NL

Mussenkampseweg 32, 8181 PK Heerde (Netherlands)

Phone: +31 (0)578 216 000

Email: privacy@ywam.nl

YWAM NL is a Dutch foundation with CBF-recognition for charities and ANBI-status.

Privacy Policy Youth With A Mission NL. Version 1.7, September 2024.

YWAM zet zich ervoor in om God, Zijn natuur, Zijn karakter en Zijn handelswijzen te kennen, zoalsgeopenbaard in de Bijbel, dat is het geïnspireerde en gezaghebbende Woord van God. We strekken ons ernaar uit om in ieder aspect van onze levens en bedieningen een weerspiegeling te zijn van wie Hij is. Uit het kennen en genieten van de gemeenschap met God vloeit automatisch een verlangen voort om Hem met anderen te delen. (2 Kon. 19:19; Job 42:5; Ps. 46:10; Ps. 103:7-13; Jer. 9:23-24; Hos. 6:3; Joh 17:3; Ef. 1:16-17; Filip. 3:7-11; 1 Joh. 2:4-6).