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Privacy Statement

Privacy Statement Youth With A Mission, The Netherlands

Why this Privacy Statement?

Youth With A Mission the Netherlands (YWAM NL) processes personal data. We do this according to the European legislation for data protection. Starting May 25th 2018 this is the General Data Protection Regulation (GDPR). This Privacy Statement is meant to inform you about how we use your personal information and what are your rights.

To whom does this Privacy Statement apply?
This Privacy Statement applies to participants of our (training) activities, donors, people who receive our newsletters and visitors to our websites.

What personal data do we collect and how do we use this information?
Participants of our (training) activities
We collect personal data like name, address and email address. These are used in our financial administration. We also save this information in our CRM system (how we use CRM is explained later). Every participant is also asked to sign our Child Protection Policy.
Depending on the type and length of a training activity, we also collect other personal information like a personal picture, a testimony, information about allergies and other medical information as far as is seen important to share by the applicant. This information we use to be able to do a good review of the application. Our starting point is that we don’t want to ask more information than necessary for the application.
Donors
YWAM NL receives donations for general purposes, for specific projects and for missionaries working abroad. Donations for foreign missionaries are connected with the identity of the donor. This in order to inform the missionary which donations are received and from whom. We also connect donations for general purposes and specific projects with the identity of the donor. We add this information to our CRM system (how we use CRM is explained later). This information is used for our financial administration as well.

Subscribers of our newsletters
In order to be able to send newsletters we save contact information of our subscribers in our CRM system. We send newsletters by mail and by e-mail. For our e-mail newsletters we make use of a program that gives insight in the way e-mails are opened and if people click on links in the email. This helps YWAM to optimize the information we send.
Visitors to our websites
We use IP-addresses to analyze how often people visit our websites. YWAM doesn’t use cookies on her websites. Personal information is not being shared with others.

How do we use our CRM system?
As written above we collect contact information in our CRM system, received donations and we save preferences or receiving newsletters. We use this information for the following purposes:

Data from this CRM database are not shared with others for commercial purposes.

How long do we store your data?
Personal data from our financial administration is stored for 7 years (legal period). Personal data from application forms is stored for 5 years after completion of the activity. We don’t have a limit in how long we keep personal data in our CRM system (alumni, subscribers of our newsletters). This information can be deleted or changed upon request (see the next paragraph).

Viewing, changing or deleting your personal data
You can always ask us which information we have about you. Before we inform you about this, we ask you to show proof of your identity. You can request to change personal information we have about you by calling us or sending us an e-mail (see contact info below). Do you not want to receive mail from us anymore? You can always unsubscribe by informing us (see contact info). To unsubscribe for receiving our digital newsletters, you can use a hyperlink in our e-mails.

Data Security
YWAM NL has taken technical and corporate measures to protect personal data against loss or any form of illegal use. This is in order to make sure that personal data is only accessible for staff who are authorized for it and that personal data is used only for the (related) purposes they were collected for.

Changes in our Privacy policy
YWAM NL has the right to change its privacy policies. If you have questions about our privacy policy, please contact us.

Contact us
Our contact info for questions/remarks/complaints related to processing of personal data are:
Youth With A Mission NL Mussenkampseweg 32, 8181 PK Heerde (Netherlands) Phone: +31 (0)578 216 000 Email: info@ywam.nl

YWAM NL is a Dutch foundation with CBF-recognition for charities and ANBI-status.

Privacy Policy Youth With A Mission NL. Version 1.3, May 2018.